Services

Resources

We have great admiration for the work of theorists, researchers, and practitioners who have labored to advance human understanding. Key texts influencing our work include:

Working Through Conflict
Working Through Conflict: Strategies for Relationships, Groups, and Organizations (6th Edition)

By Joseph P. Folger, Marshall Scott Poole, Randall K. Stutman (2008)

Emotions Revealed
Emotions Revealed, Second Edition: Recognizing Faces and Feelings to Improve Communication and Emotional Life

By Paul Ekman (2007)


Emotional Intelligence: Why It Can Matter More Than IQ

By Daniel Goleman (2005)

The Promise of Mediation: The Transformative Approach to Conflict

By Robert A. Baruch Bush, Joseph P. Folger (2004)

Organization Development: Behavioral Science Interventions for Organization Improvement (6th Edition)

By Wendell L. French, Cecil H. Bell (1998)

Constructive Conflict Resolution: Principles, Training, and Research

By M. Deutsch (1994), Journal of Social Issues, 50 (1). Pages 13 – 53.

Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference

By David D. Chrislip, Carl E. Larson (1994)

How to Make Meetings Work!

By Michael Doyle (1993)

Organization Development: A Process of Learning and Changing, 2nd Edition

By W. Warner Burke (1993)

Collaborating: Finding Common Ground for Multiparty Problems

By Barbara Gray (1989)

Interpersonal Dynamics: Essays and Readings on Human Interaction

By W.G. Bennis, D.E. Berlew, E.H. Schein, F.I. Steele (1973)

Defensive Communication (National Training Laboratories)

By Jack R. Gibb (1962)

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“Beth brings extensive knowledge of successful projects throughout the country to help others create collaborative initiatives.”

David Chrislip, author, The Collaborative Leadership Fieldbook (2002) & coauthor, Collaborative Leadership (1994)
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“Demonstrated a very high degree of understanding of topics and terminology… Did an amazing job in very difficult circumstances.”

Frank Summers, Strategic Planning Program participant, US Fish and Wildlife Service