Mediation
We approach mediation as an opportunity to shift destructive conflict into constructive interaction.
Mediation in the workplace improves employee interactions. Collaborative Solutions provides confidential and neutral mediation of conflict between individuals, groups, teams and organizations in Denver, Colorado and nationwide.
We tailor our approach to the goals of parties, giving participants choices in the type of mediator support they prefer. Collaborative Solutions does not ‘push’ participants toward a particular agenda.
Interpersonal Conflict Resolution
We specialize in mediating conflicts between people who must maintain ongoing relationships – at work, in their neighborhood, community group, school, or professional association.
We support constructive articulation of differences and joint problem solving for shared solutions. We encourage understanding of context, goals, patterns, consequences, emotions, communication, conflict styles, triggers, alternative approaches, and change.
Outcomes include agreements on specific issues, as well as improved conflict interaction and more effective relationships.
Workplace Conflict Resolution
We mediate disputes between individuals and groups at work. Chronic, contentious conflict in the workplace can bring productivity to a halt and damage the health and well being of those involved. We help organizations identify reoccurring conflicts and bring participants into a constructive process for change.
Collaborative Solutions helps participants use conflict as an opportunity to address important differences. The process provides a safe forum for dealing with ‘underground’ issues that have a big impact, but no avenue for expression or resolution in most work environments. We encourage broader understanding of the context, patterns and systems that may be contributing to chronic conflict.
Outcomes often include specific agreements on immediate issues, but may also address longer-term strategies for addressing causes of destructive conflict. The primary goal is to improve conflict interaction and build capacity for working together.
Organizational Conflict Resolution
As member on a board, you feel uncomfortable raising a disagreement or problem, but you feel like the group is wasting time.
As a senior manager you’d like to avoid a formal disciplinary process, but your informal attempts to deal with a contentious employee are not helping.
As a member of a work group that depends on another group to get work done, you spend most of your time ‘working around’ the other group.
Collaborative Solutions helps organizations address conflict that is blocking progress. Our approaches are based on theories, research, and experiences that demonstrate the productive power of constructive conflict. Our goal is not to eliminate conflict. Our goal is to facilitate beneficial conflict that improves performance.
We provide assessment, process design, mediation, and facilitation to address reoccurring disputes within, or between organizations. We encourage understanding of context, patterns and systems.
Outcomes are likely to include:
- Improved conflict interaction
- Mutually beneficial agreements
- Organizational improvement strategies
- Conflict management systems
- Training and capacity building
- More effective working relationships
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